Incidents | Meticulous Ai Limited Incidents reported on status page for Meticulous Ai Limited https://status.meticulous.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/b5890b978833de98778e10eb43bd2951.png Incidents | Meticulous Ai Limited https://status.meticulous.ai/ en Delay in test run execution for a subset of project https://status.meticulous.ai/incident/763130 Wed, 12 Nov 2025 18:34:00 -0000 https://status.meticulous.ai/incident/763130#f4314d2719254709b9af4bd5eb6baf0ada8f9f95fceeed77d5f5022c28b8b3f7 We're investigating a delay in test run execution for a subset of projects. This is now resolved. A small set of test runs concluded in a failure state, to re-run please re-execute the Meticulous workflows. Test run execution is failing https://status.meticulous.ai/incident/738491 Mon, 06 Oct 2025 13:18:00 -0000 https://status.meticulous.ai/incident/738491#86d0a073cb39fdedd5e457e73d9901e959c665833b3e167d33a6993b82065c35 This issue is now resolved. If your test run is impacted you can restart it by pushing up a new commit to the pull request (e.g. merge in main), or by restarting the CI workflow (if you are using CI to trigger Meticulous). We will be doing a five-whys to fully root cause, and make sure this doesn’t happen again. Test run execution is failing https://status.meticulous.ai/incident/738491 Mon, 06 Oct 2025 11:07:00 -0000 https://status.meticulous.ai/incident/738491#0e9200cf73e9acb7e9171298a679ee84defad20b7e603a6bc92bfc3da69786ff We're seeing some issues with test run execution and are investigating. Test Run Creation Currently Unavailable https://status.meticulous.ai/incident/727326 Fri, 19 Sep 2025 18:58:00 -0000 https://status.meticulous.ai/incident/727326#c8a0e20c6abda9749f542f2e051072390fcdfd7e640636bd34eca34e4a183fbb This is now resolved Test Run Creation Currently Unavailable https://status.meticulous.ai/incident/727326 Fri, 19 Sep 2025 17:09:00 -0000 https://status.meticulous.ai/incident/727326#ef1d2e07728197352a6ff7d11f1ea3bbdaed748a9863c5441379f4f008047b54 We are currently experiencing issues that prevent new test runs from being created. Existing test runs will continue to process normally, and all other Meticulous services remain operational. Our engineering team is actively investigating and working to restore test run creation capabilities. We will provide updates as soon as more information becomes available. Service degradation due to GitHub outage https://status.meticulous.ai/incident/704950 Tue, 12 Aug 2025 18:10:00 -0000 https://status.meticulous.ai/incident/704950#41ffaf412106101a478fad323ef264bed14d33e1273a935f9c21556eba28264f This is now resolved Service degradation due to GitHub outage https://status.meticulous.ai/incident/704950 Tue, 12 Aug 2025 18:10:00 -0000 https://status.meticulous.ai/incident/704950#41ffaf412106101a478fad323ef264bed14d33e1273a935f9c21556eba28264f This is now resolved Service degradation due to GitHub outage https://status.meticulous.ai/incident/704950 Tue, 12 Aug 2025 14:20:00 -0000 https://status.meticulous.ai/incident/704950#aa73f4d8fde92121604081c810cb0b2d3192ce210153f1461a0324066d394261 Meticulous is currently degraded for users on GitHub due to an outage they are experiencing. Service degradation due to GitHub outage https://status.meticulous.ai/incident/704950 Tue, 12 Aug 2025 14:20:00 -0000 https://status.meticulous.ai/incident/704950#aa73f4d8fde92121604081c810cb0b2d3192ce210153f1461a0324066d394261 Meticulous is currently degraded for users on GitHub due to an outage they are experiencing. Service degradation due to GitHub outage https://status.meticulous.ai/incident/700840 Tue, 05 Aug 2025 16:46:00 -0000 https://status.meticulous.ai/incident/700840#4ee4e743670ed2fa0ed57a57672b0375e050babf0390e4a12fc9a69a15609df7 GitHub has resolved their outage and Meticulous is now back to functioning as normal. Service degradation due to GitHub outage https://status.meticulous.ai/incident/700840 Tue, 05 Aug 2025 16:46:00 -0000 https://status.meticulous.ai/incident/700840#4ee4e743670ed2fa0ed57a57672b0375e050babf0390e4a12fc9a69a15609df7 GitHub has resolved their outage and Meticulous is now back to functioning as normal. Service degradation due to GitHub outage https://status.meticulous.ai/incident/700840 Tue, 05 Aug 2025 16:46:00 -0000 https://status.meticulous.ai/incident/700840#4ee4e743670ed2fa0ed57a57672b0375e050babf0390e4a12fc9a69a15609df7 GitHub has resolved their outage and Meticulous is now back to functioning as normal. Service degradation due to GitHub outage https://status.meticulous.ai/incident/700840 Tue, 05 Aug 2025 15:48:00 -0000 https://status.meticulous.ai/incident/700840#e68c4c03bd5d35aa5651b26b2604f77156363bd4dc5b3d495422369c59b041ee We are seeing problems posting status checks and comments due to a GitHub outage. Service degradation due to GitHub outage https://status.meticulous.ai/incident/700840 Tue, 05 Aug 2025 15:48:00 -0000 https://status.meticulous.ai/incident/700840#e68c4c03bd5d35aa5651b26b2604f77156363bd4dc5b3d495422369c59b041ee We are seeing problems posting status checks and comments due to a GitHub outage. Service degradation due to GitHub outage https://status.meticulous.ai/incident/700840 Tue, 05 Aug 2025 15:48:00 -0000 https://status.meticulous.ai/incident/700840#e68c4c03bd5d35aa5651b26b2604f77156363bd4dc5b3d495422369c59b041ee We are seeing problems posting status checks and comments due to a GitHub outage. Test runs not working due to outage in third party we depend on https://status.meticulous.ai/incident/625768 Fri, 25 Jul 2025 16:19:00 -0000 https://status.meticulous.ai/incident/625768#dce3507efa1b2aa1096963b42fc66c7c8af089dcbad5ccc8a1569e78d17fa690 Issue now resolved Test runs not working due to outage in third party we depend on https://status.meticulous.ai/incident/625768 Fri, 25 Jul 2025 16:14:00 -0000 https://status.meticulous.ai/incident/625768#7e016430e48fde9ba19f368c08f3e7c274c3414ee936447a2025982cfa277584 Test runs are currently executing slowly due to an outage from a third-party we depend on. Our engineering team is investigating. Test runs not working due to outage in third party we depend on https://status.meticulous.ai/incident/625768 Fri, 25 Jul 2025 15:35:00 -0000 https://status.meticulous.ai/incident/625768#a629f51b0f751919c5e725690e473303cf96988437310db0873b259ee3a01192 Test runs are currently not executing due to an outage from a third-party we depend on. Our engineering team is investigating. Service degradation due to autoscaling problem https://status.meticulous.ai/incident/624493 Wed, 23 Jul 2025 11:34:00 -0000 https://status.meticulous.ai/incident/624493#bb3ed41cddf18b5350b3aca40bdec6bc5cb0dcb5840c86c23087fc535fe559f5 We have resolved out autoscaling issue and the queue has cleared up. Some runs may have timed out and need re-executing by pushing up a new commit. Service degradation due to autoscaling problem https://status.meticulous.ai/incident/624493 Wed, 23 Jul 2025 09:27:00 -0000 https://status.meticulous.ai/incident/624493#5a6ed65b1ae7d2c14acb3ae2473bd5aea6a806e12df86f6021211139e6a38357 We are experiencing a problem with our autoscaling which is resulting in test runs queuing. Service degradation due to GitHub outage https://status.meticulous.ai/incident/604716 Tue, 17 Jun 2025 19:55:00 -0000 https://status.meticulous.ai/incident/604716#4fe29bb760b9e9d38cd76780bfe542855e9e69c5bdbe9a12074301bd08657229 This is now resolved Service degradation due to GitHub outage https://status.meticulous.ai/incident/604716 Tue, 17 Jun 2025 19:55:00 -0000 https://status.meticulous.ai/incident/604716#4fe29bb760b9e9d38cd76780bfe542855e9e69c5bdbe9a12074301bd08657229 This is now resolved Service degradation due to GitHub outage https://status.meticulous.ai/incident/604716 Tue, 17 Jun 2025 19:35:00 -0000 https://status.meticulous.ai/incident/604716#3a2150a2f13845139cc9126cd671a403393bd692c439056fb1c6021678284e9b Follow https://www.githubstatus.com/ for more updates. Service degradation due to GitHub outage https://status.meticulous.ai/incident/604716 Tue, 17 Jun 2025 19:35:00 -0000 https://status.meticulous.ai/incident/604716#3a2150a2f13845139cc9126cd671a403393bd692c439056fb1c6021678284e9b Follow https://www.githubstatus.com/ for more updates. Test runs failing for a subset of projects https://status.meticulous.ai/incident/554427 Wed, 30 Apr 2025 13:39:00 -0000 https://status.meticulous.ai/incident/554427#7558f1e382fdf0e4eda2f1ddaf210237b30a036dcff19461ef9d4013b3307e27 This is now resolved. Test runs failing for a subset of projects https://status.meticulous.ai/incident/554427 Wed, 30 Apr 2025 08:36:00 -0000 https://status.meticulous.ai/incident/554427#aa7b1055755d511a3bf4bb27315dde1ca41dccd554faef1a2fc5a2391eb331a0 Test runs are failing for a subset of projects with a specific feature flags enabled. Failures executing test runs https://status.meticulous.ai/incident/496856 Thu, 16 Jan 2025 10:36:00 -0000 https://status.meticulous.ai/incident/496856#ae7462f75bb7650f0ee30dc43ccafb01eb5464a17af7f80f38163db572f79070 We have identified the issue which was due to a Linux verison upgrade on our nodes. We've reverted this, but some runs may be stuck or failed. You can retrigger a new one by pushing a new commit or merging main into your PR. Failures executing test runs https://status.meticulous.ai/incident/496856 Thu, 16 Jan 2025 09:32:00 -0000 https://status.meticulous.ai/incident/496856#55f632ecaa5bc993abbfe62df70657d9ae124efc1fcc0c8bbf659a2016ec6d4d There are failures executing test runs, we are investigating. Failing backend requests https://status.meticulous.ai/incident/496376 Wed, 15 Jan 2025 17:11:00 -0000 https://status.meticulous.ai/incident/496376#270fc4ac9cf8389777ad9b9f618223a63cb120621449b02288a3abf30ca62695 We have identified the cause of the issue which is excessive load and scaled up our backend accordingly. Failing backend requests https://status.meticulous.ai/incident/496376 Wed, 15 Jan 2025 16:56:00 -0000 https://status.meticulous.ai/incident/496376#f39963b0f445b252ef37f8679f652a892c9ef4fcce77147dd6c4b48202afd28f A number of requests to our backend are failing causing degraded service. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:26:00 -0000 https://status.meticulous.ai/incident/485236#8c6d0c17236dbeb4c681270ccfdcf071b0ba2eef5a822cafefc3172efc226808 Stage 2 of annual scheduled maintenance completed successfully. Meticulous is back up. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:26:00 -0000 https://status.meticulous.ai/incident/485236#8c6d0c17236dbeb4c681270ccfdcf071b0ba2eef5a822cafefc3172efc226808 Stage 2 of annual scheduled maintenance completed successfully. Meticulous is back up. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:26:00 -0000 https://status.meticulous.ai/incident/485236#8c6d0c17236dbeb4c681270ccfdcf071b0ba2eef5a822cafefc3172efc226808 Stage 2 of annual scheduled maintenance completed successfully. Meticulous is back up. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:26:00 -0000 https://status.meticulous.ai/incident/485236#8c6d0c17236dbeb4c681270ccfdcf071b0ba2eef5a822cafefc3172efc226808 Stage 2 of annual scheduled maintenance completed successfully. Meticulous is back up. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:23:00 -0000 https://status.meticulous.ai/incident/485236#314d45b729bde77492db7fa6142ca5d366318eb8fdc763f4179a89d9ce3cb6ae Meticulous is down for stage 2 of the annual scheduled maintenance. Meticulous will be back up in around 10 minutes. Please contact Meticulous support if you have any questions or concerns. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:23:00 -0000 https://status.meticulous.ai/incident/485236#314d45b729bde77492db7fa6142ca5d366318eb8fdc763f4179a89d9ce3cb6ae Meticulous is down for stage 2 of the annual scheduled maintenance. Meticulous will be back up in around 10 minutes. Please contact Meticulous support if you have any questions or concerns. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:23:00 -0000 https://status.meticulous.ai/incident/485236#314d45b729bde77492db7fa6142ca5d366318eb8fdc763f4179a89d9ce3cb6ae Meticulous is down for stage 2 of the annual scheduled maintenance. Meticulous will be back up in around 10 minutes. Please contact Meticulous support if you have any questions or concerns. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:23:00 -0000 https://status.meticulous.ai/incident/485236#314d45b729bde77492db7fa6142ca5d366318eb8fdc763f4179a89d9ce3cb6ae Meticulous is down for stage 2 of the annual scheduled maintenance. Meticulous will be back up in around 10 minutes. Please contact Meticulous support if you have any questions or concerns. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:14:00 -0000 https://status.meticulous.ai/incident/485236#8d85abd561ff2f0c985d9edf991961ed48a7248b3e5c23731dadfc9e330af56f Meticulous is back up, after completing the first stage of scheduled maintenance. We will take Meticulous back down shortly for the second stage of the maintenance. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:14:00 -0000 https://status.meticulous.ai/incident/485236#8d85abd561ff2f0c985d9edf991961ed48a7248b3e5c23731dadfc9e330af56f Meticulous is back up, after completing the first stage of scheduled maintenance. We will take Meticulous back down shortly for the second stage of the maintenance. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:14:00 -0000 https://status.meticulous.ai/incident/485236#8d85abd561ff2f0c985d9edf991961ed48a7248b3e5c23731dadfc9e330af56f Meticulous is back up, after completing the first stage of scheduled maintenance. We will take Meticulous back down shortly for the second stage of the maintenance. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:14:00 -0000 https://status.meticulous.ai/incident/485236#8d85abd561ff2f0c985d9edf991961ed48a7248b3e5c23731dadfc9e330af56f Meticulous is back up, after completing the first stage of scheduled maintenance. We will take Meticulous back down shortly for the second stage of the maintenance. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:09:00 -0000 https://status.meticulous.ai/incident/485236#b5b9df72cb1cd4522b49345e2fc1bef33318d1641503414c5a034b3ddaab3e1f Meticulous will be back up in around 30 minutes. Please contact Meticulous support if you have any questions or concerns. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:09:00 -0000 https://status.meticulous.ai/incident/485236#b5b9df72cb1cd4522b49345e2fc1bef33318d1641503414c5a034b3ddaab3e1f Meticulous will be back up in around 30 minutes. Please contact Meticulous support if you have any questions or concerns. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:09:00 -0000 https://status.meticulous.ai/incident/485236#b5b9df72cb1cd4522b49345e2fc1bef33318d1641503414c5a034b3ddaab3e1f Meticulous will be back up in around 30 minutes. Please contact Meticulous support if you have any questions or concerns. Meticulous down for scheduled annual maintenance https://status.meticulous.ai/incident/485236 Sat, 21 Dec 2024 11:09:00 -0000 https://status.meticulous.ai/incident/485236#b5b9df72cb1cd4522b49345e2fc1bef33318d1641503414c5a034b3ddaab3e1f Meticulous will be back up in around 30 minutes. Please contact Meticulous support if you have any questions or concerns. Issues executing test runs https://status.meticulous.ai/incident/484870 Fri, 20 Dec 2024 12:09:00 -0000 https://status.meticulous.ai/incident/484870#ca9ec7899f035a29696ef0f6e503ef4f69e9b443d8ee8d5283ea4265e2017072 This is now resolved, the issue was a misconfigured network policy. Some test runs have been automatically restarted. If your run was not restarted you can restart it by pushing a new commit to your PR. Issues executing test runs https://status.meticulous.ai/incident/484870 Fri, 20 Dec 2024 11:47:00 -0000 https://status.meticulous.ai/incident/484870#ab8d5ed8aab6a2ab10c00fca8da7fd23b2fd1910329d24cfa7b4aa6835e36f1e Test runs being executed on Meticulous' servers are failing. Re-approving pull requests broken for a small proportion of pull requests that match all four of the conditions in the description https://status.meticulous.ai/incident/439258 Fri, 04 Oct 2024 00:00:00 -0000 https://status.meticulous.ai/incident/439258#39ed879453e1422bb2f33db047c4af81364b544d1e549511e5b4feaa5c83a0c9 Resolved issue which meant a small proportion of pull requests could not be re-approved once already approved. To be affected the pull requests had to match all four of the below conditions: 1. PR created before 1am GMT+1 4th October 2. PR approved 3. Another commit pushed after 5pm GMT+1 3rd October but before 1am GMT+1 4th October and after the initial approval 4. That additional commit had to trigger a test run which has diffs Any pull requests which were affected can now be approved. Re-approving pull requests broken for a small proportion of pull requests that match all four of the conditions in the description https://status.meticulous.ai/incident/439258 Thu, 03 Oct 2024 16:00:00 -0000 https://status.meticulous.ai/incident/439258#3d0eba3557ce1197bee11076a714deb4e15025b43937caac0c3aae2199d194ea A BE regression meant that from it was not possible to reapprove a small subset of pull requests which were already approved but which had a new commit pushed that invalidated their original approval. To be affected the pull request had to fulfil all four of the below conditions: 1. PR created before 1am GMT+1 4th October 2. PR approved 3. Another commit pushed after 5pm GMT+1 3rd October but before 1am GMT+1 4th October and after the initial approval 4. That additional commit had to trigger a test run which has diffs Button to approve differences for PRs not working https://status.meticulous.ai/incident/438145 Wed, 02 Oct 2024 11:20:00 -0000 https://status.meticulous.ai/incident/438145#1a66b9363071f85f5dab43530f0520acbe47970cfd47933f7ec92ce45e5651ee Button to approve differences for PRs now fixed. All issues resolved. Button to approve differences for PRs not working https://status.meticulous.ai/incident/438145 Wed, 02 Oct 2024 10:50:00 -0000 https://status.meticulous.ai/incident/438145#3f1c11a5f78f2b9d86ad0f6385742cba53fe31c2cef664f89437b810da6e6c72 Caused by a backend regression